Last Updated: April 22th 2026
At Compak, protecting your personal information is a priority. As part of our sales, maintenance, and repair activities for compact machinery, we collect and process certain data. This policy details how we collect, use, and protect your information.
We only collect the information necessary to provide our services, including:
Identity: First and last name.
Contact Information: Email address, phone number, mailing address.
Professional Data: Business name (for contractors, farmers, etc.).
Transactional Information: Purchase history and details of equipment owned for after-sales service.
Browsing Data: IP address and cookies via our website to improve the user experience.
Your information is used for the following purposes:
Responding to your requests for information or quotes.
Processing orders and managing sales follow-ups.
Coordinating maintenance, repairs, or parts services.
Sending marketing communications (if you have consented).
Complying with legal and warranty obligations.
Compak implements physical, technical, and administrative security measures to protect your data against unauthorized access or disclosure.
We retain your personal information for as long as necessary for the purposes for which it was collected, or in accordance with legal requirements.
We do not sell or trade your personal information. We may, however, share certain data with trusted partners solely within the scope of our operations:
Service Providers: Payment platforms, delivery services, or database management tools.
Financial Partners: If you submit a financing request for equipment.
Legal Requirements: If required by law or to protect our rights.
In accordance with Quebec legislation, you have the following rights:
Right of Access: The right to consult the information we hold about you.
Right to Rectification: The right to request the correction of inaccurate information.
Right to Withdraw Consent: The right to withdraw your consent to the use of your data or request its deletion (subject to legal retention obligations).
For any questions, complaints, or to exercise your rights, please contact our designated officer:
Samuel Fontaine-Bombardier
Founder and President Compak
9090 rue de la Montagne, Door 4,
Valcourt (QC) J0E 2L0
Phone: 1 819 481-0707 samuel@compak.ca
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Acceptance of Policy
By using our website or our services, you accept the terms of this Privacy Policy. Compak reserves the right to modify this policy at any time.